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Frequently Asked Questions

Can I place my order by telephone?

Yes, we'd be happy to take your order by telephone. Please call (505) 255-6523 ext.16 and leave a message with your name and phone number and we will get back to you as soon as possible.

Do you have a mail order catalog?

Currently our products are only available online. If there is something you are looking for but can't find please contact us to see if we have it but it hasn't made it online yet.

Do you repair damaged Jewelry?

Yes, we can look at your damaged or broken Jewelry items and give you a price quote to repair the item. You can ship your items to:

West of Santa Fe
Attn: Customer Service
3601 Central Ave NE
Albuquerque, NM 87108-1010

In your package, please include your daytime contact information, return shipping address, and a copy of your receipt (if you purchased from us). Please package the item well so that there is no further damage. We suggest that you purchase insurance for your package. As soon as we receive it, we will be in touch with you.

How do I determine my ring size?

  1. Wrap a piece of string or a strip of paper around the base of your ring finger. Make sure you can slip it comfortably over your knuckle. You’ll get
     the most accurate reading if your hands are warm, not cold.
  2. Mark the point at which the string or paper meets itself.
  3. Use a ruler to measure the length of the string/paper from its tip to the
 mark you made. This is your finger’s measurement.
  4. Using the chart below, match the measurement to your ring size.
Finger Measurement Ring Size
(inches) (mm) (USA)
1 13/16 46.5 4
1 7/8 47.8 4.5
1 15/16 49 5
2 50.3 5.5
2 1/16 51.5 6
2 1/8 53 6.5
2 3/16 54.5 7
2 1/4 55.3 7.5
2 5/6 57 8
2 3/8 58 8.5
2 7/16 58 8.5
2 1/2 61 9.5
2 9/16 62 10
2 5/8 63 10.5
2 11/16 64 11
2 3/4 65.3 11.5
2 13/16 66.6 12
2 7/8 68 12.5
2 15/16 69.1 13

What are your payment methods?

We accept all major credit cards.

What is your Return Policy?

Please see our Returns & Exchanges Policy page